Privacy Policy

1. Information We Collect

We collect the following information to provide and improve our Services:

• User-Uploaded Files: When you upload PDF files for processing (e.g., merging, converting), we temporarily store and process these files to fulfill your request. Files are automatically deleted from our servers once processing is complete.
• Account Information: If you create an account, we collect your name, email address, and password.
• Payment Details: For paid subscriptions, we use third-party payment processors (e.g., Stripe, PayPal). We do not store credit card information.
• Usage Data: We collect non-personal data (e.g., IP address, browser type, pages visited) via cookies and analytics tools (e.g., Google Analytics).
• Communications: Information you provide when contacting support or subscribing to newsletters.

2. How We Use Your Information

We use your data to:

• Process PDF operations and deliver results.
• Manage accounts, subscriptions, and payments.
• Respond to inquiries and provide customer support.
• Improve our Services and develop new features.
• Send service-related emails (e.g., updates, security alerts).
• Comply with legal obligations or prevent fraud.

3. Sharing of Information

We may share data with:

• Service Providers: Third parties that assist with hosting, payment processing, analytics, or customer support. These partners are contractually obligated to protect your data.
• Legal Authorities: If required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Retention

• Uploaded PDF files are deleted immediately after processing.
• Account data is retained until you delete your account or request erasure.
• Transaction records may be kept for legal or tax purposes.

5. Security Measures

We implement safeguards, including encryption (SSL), access controls, and regular security audits. However, no online service is 100% secure. You use our Services at your own risk.

6. Your Rights

Depending on your jurisdiction, you may:

• Access, correct, or delete your personal data.
• Opt out of marketing emails.
• Request a copy of your data in a portable format.
• Object to processing under certain circumstances.

To exercise these rights, contact us at [email protected].

7. Cookies

We use cookies to enhance functionality and analyze usage. You can disable cookies via your browser settings, but this may limit Service features.

8. Children's Privacy

Our Services are not intended for users under 13. We do not knowingly collect data from children.

9. International Data Transfers

Data may be processed in countries outside your residence. We ensure transfers comply with applicable laws (e.g., GDPR for EU users).

10. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For questions or requests, contact us at: [email protected]